What Registrants Do & Not Do
What Registrants Do
Care professionals registered provide care and support services, not medical treatment. Their role is to support people to live safely, with dignity and independence, in line with their individual needs and circumstances.
- Depending on their role, training, and registration tier, registrants may:
- Provide personal care and day-to-day support
- Support wellbeing, independence, and quality of life
- Assist with activities of daily living
- Work alongside families, employers, and care organisations
- Follow care plans and organisational policies where applicable
- Escalate concerns appropriately, including safeguarding concerns
- Act in line with the Register's Code of Professional Conduct
- All registrants are required to:
- Work only within their training, competence, and registration tier
- Practise safely, ethically, and with respect
- Refer or escalate where a need falls outside their role
What Registrants Do Not Do
Registrants do not provide medical or clinical treatment.
They must not:
- Diagnose medical conditions
- Provide medical advice
- Prescribe medication
- Carry out clinical or therapeutic interventions
- Undertake tasks for which they have not received appropriate training
- Act outside their scope of practice or registration tier
- Where medical or clinical care is required, registrants are expected to:
- Refer to, or work alongside, appropriate healthcare professionals
- Follow escalation and safeguarding procedures where necessary
Registration Tiers and Scope
The Register operates as a tiered register to reflect different levels of training and experience:
Foundation – for those new to care or early in their career, working within a limited scope and building experience
Intermediate – for care professionals who have completed mandatory training and have established competence
Advanced – for experienced care professionals with additional training, qualifications, and CPD
The registration tier indicates the level at which a registrant is recognised, not a licence to practise beyond their training.
Why This Matters
This clarity helps:
- Members of the public make informed decisions
- Employers and commissioners understand role boundaries
- Registrants practise safely and ethically
- Protect service users from inappropriate or unsafe expectations
- The Register’s role is to promote safe, competent, and ethical care practice, not to regulate medical treatment.
If You Are Unsure
- If you are unsure whether something falls within a registrant’s role:
- Ask the care professional about their training and scope
- Contact the Register for clarification
- Seek advice from a healthcare professional where medical care is required